This page last changed on Oct 13, 2013 by bauer.allershausen.

Hi -

I haven't used the Designer for a few month a forgot my password. Given, that there is a password reset funciton, I wasn't worried about this and did request to set a new password for my user bauer.allershausen. Unfortunately, it doesn't seem to work. When trying to log-in with the new code, I receive the message that "The username or password you entered is incorrect."

What I did:

  • entered the "Forgot password?" request
  • received email for the re-set
  • entered and confirmed my new password
  • used the same to log into the designer

Any help how to fix it would be highly appreciated, since I did quite some configuration with that user and would not want to lose that workd.

Thanks a ton,
Fabian

Hello - is there nobody knowing how to fix?

Posted by bauer.allershausen at Oct 18, 2013 19:49

I can take a look, can you give me your account username so I can find it? Or email it to me juha at openremote org

Posted by juha at Oct 18, 2013 22:32

Hi Juha - sorry for the late response. Was offline for a while. my user is bauer.allershausen. Your help is highly appreciated. Thanks a lot in advance, Fabian

Posted by bauer.allershausen at Oct 26, 2013 18:12
Document generated by Confluence on Jun 05, 2016 09:31