This page last changed on Dec 23, 2013 by juha.


I first installed openremote on my Raspberry Pi, wanted to check if everything is fine by going through http://localhost:8080/controller and trying to start a synchronization. For that, I created an account directly from that page (user name stephaneberle9). As a result, I could then connect to the composer app at But strangely, I could still NOT login from the http://localhost:8080/controller page - I just got below mentioned Java Exception.

Also strange: even on, my username was reported as unknown. So, I tried to recreate my account from and ended up with below mentioned system error. At least, I now could log in to and leave this post.

Could you please check what's wrong and arrange for that I can also login from http://localhost:8080/controller?



=== Java Exception ===

ERROR 2013-12-23 01:28:50,234 : Synchronizing controller with online account failed : Authentication failed, please chec
k your username and password.
org.openremote.controller.exception.ConnectionException: Authentication failed, please check your username and password.

at org.openremote.controller.service.Deployer$BeehiveConnection.downloadZip(
at org.openremote.controller.service.Deployer$BeehiveConnection.access$200(
at org.openremote.controller.service.Deployer.deployFromOnline(
at org.openremote.controller.action.ConfigManageController.syncOnline(
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(
at sun.reflect.DelegatingMethodAccessorImpl.invoke(
at java.lang.reflect.Method.invoke(
at org.springframework.web.servlet.mvc.multiaction.MultiActionController.invokeNamedMethod(MultiActionController
at org.springframework.web.servlet.mvc.multiaction.MultiActionController.handleRequestInternal(MultiActionContro
at org.springframework.web.servlet.mvc.AbstractController.handleRequest(
at org.springframework.web.servlet.mvc.SimpleControllerHandlerAdapter.handle(
at org.springframework.web.servlet.DispatcherServlet.doDispatch(
at org.springframework.web.servlet.DispatcherServlet.doService(
at org.springframework.web.servlet.FrameworkServlet.processRequest(
at org.springframework.web.servlet.FrameworkServlet.doPost(
at javax.servlet.http.HttpServlet.service(
at javax.servlet.http.HttpServlet.service(
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(
at org.apache.catalina.core.ApplicationFilterChain.doFilter(
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(
at org.apache.catalina.core.ApplicationFilterChain.doFilter(
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(
at org.springframework.web.filter.OncePerRequestFilter.doFilter(
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(
at org.apache.catalina.core.ApplicationFilterChain.doFilter(
at org.apache.catalina.core.StandardWrapperValve.invoke(
at org.apache.catalina.core.StandardContextValve.invoke(
at org.apache.catalina.core.StandardHostValve.invoke(
at org.apache.catalina.valves.ErrorReportValve.invoke(
at org.apache.catalina.core.StandardEngineValve.invoke(
at org.apache.catalina.connector.CoyoteAdapter.service(
at org.apache.coyote.http11.Http11Processor.process(
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(
at java.util.concurrent.ThreadPoolExecutor$

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com.atlassian.core.exception.InfrastructureException: com.atlassian.user.impl.DuplicateEntityException: User [stephaneberle9] already exists in Crowd Repository
at bucket.user.DefaultUserAccessor.addUser(

caused by: com.atlassian.user.impl.DuplicateEntityException: User [stephaneberle9] already exists in Crowd Repository
at com.atlassian.user.impl.delegation.DelegatingUserManager.createUser(

possibly unrelated but I'm running the rasperry pi openremote server on port 8688 after timeout errors on 8080. (port updated in server.xml)

Posted by rich.sperrin at Dec 23, 2013 12:46

Hello Stephan,

Make sure that on your designer account you have some initial design available (and that you can export out of your account). The controller currently incorrectly reports a login error if the account is empty and there's nothing to download.


– Juha

Posted by juha at Dec 23, 2013 17:41

Thanks Juha,

this perfectly resolves the issue!


Posted by stephaneberle9 at Dec 26, 2013 07:58
Document generated by Confluence on Jun 05, 2016 09:39